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Lucy Pritchard, MClinRes RD - Specialist Dietitian
Frequently asked questions
I am only able to see patients resident in the UK and adults aged 18 years and over. I can help with the following conditions: Irritable Bowel Syndrome (IBS), Inflammatory Bowel Disease (IBD) including Crohn's disease and ulcerative colitis excluding, diverticular disease, coeliac disease, bile salt malabsorption, Small Intestinal Bacterial Overgrowth (SIBO), post-surgical colorectal resection. I am unable to help with the following (outside my area of practice): age under 18 years, eating disorders, Body Mass Index less than 18.5, currently an inpatient, artificial feeding via a tube or line, active oncology.If you are unsure whether I can help you, please contact me via email for further details. I also accept both Consultant and GP referrals.
To book an appointment, just click here If you are planning to use health insurance, please email me directly
An Initial consultations is £130/£150 (video/in-person) and lasts for one hour. Follow up appointments are £80/£90 and last for 30 minutes. I also offer package appointments of £250/£290, see my dedicated bookings page for further details.When you booking online, you will be directed to a secure payment portal and will pay for your appointment in full, in advance. If you are using healthcare insurance, please request via email.
Following booking and payment online, you will be sent an automatic confirmation email and SMS of your booking from my booking provider, Writeupp. This will contain a video link (where applicable), and instructions to complete a registration form, food/symptom diary along with information on my cancellation policy. You can also read my Terms and Conditions here.If you have any difficulties or need to get in touch please email.My working days:Monday: 9am-5pmTuesday: 9am-5pmWednesday: non-working dayThursday: 9am-5pmFriday: 9am-12.30pm
I work with the following insurance companies: AVIVA, AXA, BUPA, Cigna, TTN, Vitality Health and WPA. Please email me to discuss in advance.
If during the course of the programme you require additional investigations or treatments (e.g. medications), I will liaise with you and write to your GP or consultant.
Following your booking, you will be redirected to a secure portal where you can complete your registration form, food/symptom diary and other documents. My working days:Monday: 9am-5pmTuesday: 9am-5pmWednesday: non-working dayThursday: 9am-5pmFriday: 9am-12.30pm
Initial Consultations last for up to one hour and will include a full assessment of your medical history, lifestyle and dietary habits and we will determine a Nutritional Treatment Plan. The Nutritional Treatment Plan and any other resources will be sent to you via a secure email within 2 working days of the Consultation.
Follow-up consultations will involve reviewing your treatment and offering ongoing dietary advice and support in implementation or adaptation of your treatment plan.
If you do not attend your appointment, and you prepaid your appointment, you will not be refunded.I require a minimum 24 hours’ notice for cancellations, as detailed in my Terms and Conditions.
Hopefully you will feel more confident and healthy at the end of your programme, so you may not need to book in for further appointments. I do offer a discount on a block follow-up online package which can be booked (within 6 months) after an initial consultation or following a package appointment.
I do not see clients who have an active eating disorder or a Body Mass Index below 18.5. I also do not cover paediatrics.
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